RAPHAELO | VINIA ITALIAN CARDIGAN

We use high-quality dyes and materials to ensure that our products maintain their color through multiple washes. To prevent color fading, please follow the care instructions provided on the garment's care label and product page. Washing in cold water and avoiding direct sunlight during drying can help preserve color

We provide a detailed size chart on each product page to help you choose the right size. If you find that the item doesn't fit, you can exchange it for a different size or return it for a refund according to our return policy. For any size-related questions, feel free to contact our customer support team for assistance.

We offer a 14-day return and exchange policy. Items must be returned in their original condition, that means unworn & unwashed. To initiate a return or exchange, Please visit our Returns page and follow the detailed instructions provided on how to process a return or exchange.

Please note that certain items may be excluded from returns, such as Final sale items.

We offer standard and express shipping options within Australia. Standard delivery typically takes 3-7 business days, while express delivery takes 1-3 business days. Orders are processed within 1-2 business days, and tracking information will be provided once your item has been fully checked out and purchased.