Privacy Policy

Privacy Policy

1) Information on the Collection of Personal Data and Contact Details of the Responsible Party

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we will inform you about how we handle your personal data when using our website. Personal data refers to any data that can be used to personally identify you.

1.2 The entity responsible for data processing on this website, as defined by the General Data Protection Regulation (GDPR), is Styllo Melbourne. The responsible party for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the responsible party). You can recognize an encrypted connection by the prefix “https://” and the lock symbol in your browser’s address bar.

2) Data Collection When Visiting Our Website

When you visit our website purely for informational purposes, meaning you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website

Date and time of access
Amount of data sent in bytes
Source/reference from which you accessed the page
Browser used
Operating system used
IP address used (possibly anonymized)

The processing is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not shared or otherwise used. However, we reserve the right to review the server log files retrospectively if there are concrete indications of illegal use.

3) Cookies

To make visiting our website attractive and to enable the use of certain features, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process certain user information such as browser and location data, as well as IP address values. Persistent cookies are automatically deleted after a predetermined period, which can vary depending on the cookie.

Some cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we implement, the processing is carried out in accordance with Article 6(1)(b) GDPR either for the performance of the contract or **according to Article 6(1)(f) GDPR for safeguarding our legitimate interests in the best possible functionality of the website, as well as a user-friendly and effective design of the site visit.**

We may work with advertising partners who help us make our online offering more interesting for you. To this end, cookies from partner companies (third-party cookies) may also be stored on your hard drive during your visit to our website. If we work with such advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected in the following sections.

Please note that you can configure your browser to notify you about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in how it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find this information for the respective browsers at the following links:

- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
- Safari: https://support.apple.com/kb/ph21411?locale=de_DE
- **Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited. 

4) Contacting Us

When you contact us (e.g., via contact form or email), personal data is collected. The data collected through a contact form can be seen from the respective contact form itself. This data is used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Article 6(1)(f) GDPR. If your contact aims to conclude a contract, the additional legal basis for processing is Article 6(1)(b) GDPR. Your data will be deleted after your request has been fully processed, provided that it can be inferred from the circumstances that the matter has been resolved and no legal retention obligations are in place.

5) Data Processing When Opening a Customer Account and for Contract Execution

According to Article 6(1)(b) GDPR, personal data is further collected and processed when you provide it to us for the execution of a contract or when opening a customer account. The data collected can be seen from the respective input forms. Deleting your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the responsible party. We store and use the data you provide for contract execution. After the complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods and deleted after these periods expire, unless you have expressly consented to further use of your data or if we have reserved a legally permissible further use of your data, about which we will inform you accordingly below.

6) Use of Your Data for Direct Marketing

6.1 Subscription to Our Email Newsletter


When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send the newsletter is your email address. Providing additional data is optional and helps us address you personally. We use the so-called double opt-in procedure for sending newsletters. This means that we will only send you the email newsletter after you have explicitly confirmed that you consent to receive newsletters. We will send you a confirmation email, in which you will be asked to confirm your subscription by clicking on a corresponding link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6(1)(a) GDPR. When subscribing to the newsletter, we also store the IP address registered by your Internet Service Provider (ISP), as well as the date and time of your subscription, to track any potential misuse of your email address at a later date. The data collected during newsletter registration will be used solely for the purposes of advertising via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a corresponding message to the responsible party mentioned above. After unsubscribing, your email address will be promptly removed from our newsletter distribution list, unless you have explicitly consented to further use of your data or we have reserved a legally permissible further use of your data, about which we will inform you in this statement.

6.2 Sending Email Newsletters to Existing Customers

If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services from our range by email. For this purpose, we do not need to obtain separate consent from you.

You do not need to obtain separate consent from you. Data processing is based solely on our legitimate interest in personalized direct advertising pursuant to Article 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send any emails. You have the right to object to the use of your email address for the aforementioned advertising purpose at any time with future effect by notifying the responsible party mentioned at the beginning. You will only incur transmission costs according to the basic rates. Upon receipt of your objection, the use of your email address for advertising purposes will be immediately discontinued.

7) Data Processing for Order Fulfillment

7.1 The personal data we collect is shared with the transport company assigned to deliver the goods, as far as necessary for the delivery. Your payment data is transmitted to the assigned financial institution for payment processing, if necessary. If payment service providers are used, we will explicitly inform you about this below. The legal basis for data transfer is Article 6(1)(b) GDPR.

7.2 Use of Payment Service Providers

- PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or—if offered—“Purchase on Account” or “Installment Payment” via PayPal, we forward your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") for payment processing. This transfer is in accordance with Article 6(1)(b) GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or—if offered—“Purchase on Account” or “Installment Payment” via PayPal. For this purpose, your payment data may be shared with credit agencies based on PayPal's legitimate interest in determining your creditworthiness pursuant to Article 6(1)(f) GDPR. The result of the credit check concerning the statistical likelihood of default is used by PayPal to decide whether to offer the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the credit report, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values includes, among other things, address data. For further data protection information, including details on the credit agencies used, please refer to PayPal's privacy policy: [PayPal Privacy Policy](https://www.paypal.com/de/webapps/mpp/ua/privacy-full). You can object to this data processing by sending a message to PayPal at any time. However, PayPal may still be entitled to process your personal data if necessary for contractually required payment processing.

- SOFORT
If you choose the payment method “SOFORT,” the payment processing is carried out by the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “SOFORT”), to whom we forward the information you provided during the ordering process, including details of your order, pursuant to Article 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The data transfer is exclusively for the purpose of payment processing with the payment service provider SOFORT and only to the extent necessary for this purpose. For more information on SOFORT’s data protection regulations, please visit: [SOFORT Privacy Policy](https://www.klarna.com/sofort/datenschutz).

8) Contact for Review Reminders

Own review reminders (not sent through a customer review system)

We use your email address to send a one-time reminder to submit a review of your order for the review system we use, provided you have given us your explicit consent in accordance with Article 6(1)(a) GDPR during or after your order. You can revoke your consent at any time by notifying the data processing responsible party.

9) Use of Social Media: Social Plugins

9.1 Facebook Plugins with Shariff Solution

Our website uses so-called social plugins ("plugins") from the social network Facebook, operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook").

To enhance the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins but are instead embedded using an HTML link. This method ensures that when you visit a page on our website that contains such buttons, no connection is made to Facebook’s servers. If you click the button, a new browser window will open, and the Facebook page will be displayed, where you can interact with the plugins (possibly after entering your login details).

Facebook Inc., based in the USA, is certified under the US-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU.

For information on the purpose and scope of data collection, as well as further processing and use of data by Facebook, and your rights and options to protect your privacy, please refer to Facebook’s privacy policy: [Facebook Privacy Policy](https://www.facebook.com/policy.php).

9.2 Google+ Plugins as Shariff Solution

Our website uses so-called social plugins ("plugins") from the social network Google+, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

To enhance the protection of your data when visiting our website, these buttons are not integrated as unrestricted plugins but are instead embedded using an HTML link. This method ensures that when you visit a page on our website containing such buttons, no connection is made to Google+’s servers. If you click the button, a new browser window will open, and the Google+ page will be displayed, where you can interact with the plugins (possibly after entering your login details).

Google LLC, based in the USA, is certified under the US-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU.

For information on the purpose and scope of data collection, as well as further processing and use of data by Google, and your rights and options to protect your privacy, please refer to Google’s privacy policy: [Google Privacy Policy](https://www.google.com/intl/de/policies/privacy/).

9.3 Instagram Plugin as Shariff Solution

10) Online Marketing

10.1 DoubleClick by Google

This website uses the online marketing tool DoubleClick by Google, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").

DoubleClick uses cookies to serve ads relevant to users, improve campaign performance reports, or to prevent users from seeing the same ads repeatedly. Google tracks which ads are shown in which browser via a cookie ID and can prevent ads from being shown multiple times. The processing is based on our legitimate interest in the optimal marketing of our website in accordance with Article 6(1)(f) GDPR.

Additionally, DoubleClick can use cookie IDs to track so-called conversions related to ad requests. This is the case when a user sees a DoubleClick ad and later visits the advertiser's website with the same browser and makes a purchase. According to Google, DoubleClick cookies do not contain personal information.

Due to the marketing tools used, your browser automatically establishes a direct connection with Google's servers. We have no influence over the scope and further use of the data collected by Google through the use of this tool, and therefore inform you according to our current knowledge: Through the integration of DoubleClick, Google receives information that you have accessed the relevant part of our online presence or clicked on an ad from us. If you are registered with a Google service, Google may be able to associate the visit with your account. Even if you are not registered with Google or logged in, there is a possibility that the provider may find out and store your IP address.

If you do not wish to participate in this tracking procedure, you can deactivate cookies for conversion tracking by configuring your browser to block cookies from the domain www.googleadservices.com (https://www.google.de/settings/ads), though this setting will be deleted if you delete your cookies. Alternatively, you can find information on cookies and make settings on the Digital Advertising Alliance website at www.aboutads.info. Lastly, you can configure your browser to inform you about the setting of cookies and decide individually on their acceptance or to exclude the acceptance of cookies for specific cases or generally. Please note that refusing cookies may restrict the functionality of our website.

Google LLC, based in the USA, is certified under the US-EU Privacy Shield framework, which ensures compliance with the data protection standards applicable in the EU.

For more information on the privacy policies of DoubleClick by Google, please visit: [DoubleClick Privacy Policy](https://www.google.de/policies/privacy/).

10.2 Use of Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and, as part of Google AdWords, Google LLC’s conversion tracking, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). We use Google AdWords to attract attention to our attractive offers with the help of advertising media (so-called Google AdWords) on external websites. We can determine how successful individual advertising measures are in relation to the data from the advertising campaigns. We aim to show you ads that are of interest to you, make our website more interesting for you, and achieve a fair calculation of advertising costs.

A cookie for conversion tracking is set when a user clicks on an ad served by Google AdWords. Cookies are small text files stored on your computer system. These cookies generally expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers are informed of the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.

11) Webanalysetools

Google (Universal) Analytics

- Google Universal Analytics

This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," text files stored on your computer, to analyze your use of the website. The information generated by the cookie about your use of this website (including the truncated IP address) is usually transmitted to and stored on a Google server in the USA.

This website uses Google Analytics exclusively with the "_anonymizeIp()" extension, which ensures anonymization of the IP address by truncation and excludes direct personal identification. Through this extension, your IP address is truncated by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. In these exceptional cases, this processing is carried out in accordance with Art. 6(1)(f) GDPR, based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

Google uses this information on our behalf to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet use. The IP address transmitted by your browser within the framework of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by adjusting your browser settings; however, please note that in this case, you may not be able to use all the functions of this website in full. Additionally, you can prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: [Google Analytics Opt-Out](https://tools.google.com/dlpage/gaoptout?hl=de).

Alternatively, click the following link to set an opt-out cookie that prevents the collection by Google Analytics on this website in the future (this opt-out cookie works only in this browser and for this domain; if you delete your cookies in this browser, you will need to click this link again): [Google Analytics Disable](https://tools.google.com/dlpage/gaoptout?hl=de).

Further information on Universal Analytics can be found here: [Universal Analytics Information](https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376).

12) Retargeting/Remarketing/Referral Advertising

- Facebook Custom Audience via Pixel Method

This website uses the "Facebook Pixel" provided by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With your explicit consent, this tool allows the tracking of user behavior after they have viewed or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising measures.

The data collected is anonymized for us, meaning we cannot deduce the identity of users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile, and Facebook may use the data for its own advertising purposes in accordance with Facebook's data usage policy (https://www.facebook.com/about/privacy/).

Facebook and its partners may display ads to you on and off Facebook. To achieve this, a cookie may be stored on your computer. This processing occurs solely with your explicit consent in accordance with Art. 6(1)(a) GDPR.

Consent for the use of the Facebook Pixel may only be given by users who are older than 13 years. If you are younger, please ask your guardians for permission.

Facebook Inc., based in the USA, is certified under the US-EU Privacy Shield framework, ensuring compliance with the data protection standards applicable in the EU.

To disable cookies on your computer, you can configure your internet browser to prevent cookies from being stored in the future or delete already stored cookies. Disabling all cookies may result in some functions on our website no longer being performed. You can also opt-out of the use of cookies by third parties such as Facebook via the Digital Advertising Alliance website: [Digital Advertising Alliance Choices](https://www.aboutads.info/choices/).

- Google AdWords Remarketing

Our website uses the features of Google AdWords Remarketing, allowing us to advertise this website in Google search results as well as on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). To achieve this, Google sets a cookie in the browser of your device.

13) Rights of the Data Subject

13.1 The applicable data protection law grants you comprehensive rights regarding the processing of your personal data, which are explained below:

- Right to Access (Art. 15 GDPR): You have the right to obtain information about the personal data we process about you, including the processing purposes, the categories of personal data, the recipients or categories of recipients to whom your data has been or will be disclosed, the planned storage duration or the criteria for determining the storage duration, the existence of the right to rectification, erasure, or restriction of processing, objection to processing, lodging a complaint with a supervisory authority, the source of your data if it was not collected from you, and information about automated decision-making including profiling and its implications.

- Right to Rectification (Art. 16 GDPR): You have the right to obtain the immediate rectification of inaccurate data concerning you and/or the completion of incomplete data stored by us.

- Right to Erasure (Art. 17 GDPR): You have the right to request the deletion of your personal data if the conditions of Art. 17 (1) GDPR are met. This right does not apply if the processing is necessary for exercising the right to freedom of expression and information, fulfilling a legal obligation, reasons of public interest, or for the establishment, exercise, or defense of legal claims.

- Right to Restriction of Processing (Art. 18 GDPR): You have the right to request the restriction of processing of your personal data while its accuracy is being verified, if you oppose the erasure of your data and instead request the restriction of processing, if you need the data for the establishment, exercise, or defense of legal claims, or if you have objected to processing based on your particular situation while it is being verified whether our legitimate grounds override your interests.

- Right to Notification (Art. 19 GDPR): If you have exercised your right to rectification, erasure, or restriction of processing, we are obliged to notify all recipients to whom your data has been disclosed of these changes unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.

- Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller, where technically feasible.

- Right to Withdraw Consent (Art. 7 (3) GDPR): You have the right to withdraw your consent to the processing of your data at any time with effect for the future. In the event of withdrawal, we will promptly delete the affected data, unless further processing is based on another legal basis. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

- Right to Lodge a Complaint (Art. 77 GDPR): If you believe that the processing of your personal data is in violation of the GDPR, you have the right to lodge a complaint with a supervisory authority, particularly in the member state of your residence, place of work, or the place where the alleged infringement occurred, without prejudice to any other administrative or judicial remedy.

13.2 Right to Object

If we process your personal data based on a legitimate interest, you have the right to object to such processing at any time on grounds related to your particular situation.

If you exercise your right to object, we will cease processing the affected data. However, further processing may be carried out if we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing is necessary for the establishment, exercise, or defense of legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object to such processing at any time. We will then cease processing your personal data for such marketing purposes.

14) Duration of Storage of Personal Data

The duration of storage of personal data is determined by the applicable legal retention periods (e.g., commercial and tax law retention periods). After the expiration of these periods, the relevant data will be routinely deleted, provided that it is no longer necessary for the performance of a contract or the initiation of a contract and/or there is no legitimate interest in further retention.